Because we love our clients, Beverly Hills Lingerie offers free domestic shipping on all orders, excluding sole Panty Party orders, and also offers international shipping for a flat rate of $10.
Domestic packages typically arrive within 2-7 business days. If not, please contact us via phone, email, or live chat and we will resolve the issue immediately.
Expedited shipping can be offered at an additional charge upon checkout.
Returns & Exchanges
Also because we love our clients, we cannot accept returns on some of our collection due to sanitary reasons. The intimates industry is quite intimate, and thus for the comfort of our clients, we cannot return or exchange some pieces, especially on items that include a panty or panty party purchases.
However, if it's not love at first sight, please do not hesitate to contact us with any issues regarding your order at firstname.lastname@example.org. We kindly ask you to allow us 1-3 business days to process your inquiry and do our best to resolve your issue; we don't like an unsatisfied customer. Keep in mind there is $5 deducted from any return, to account for a return shipping label and a small restock fee.